Effect of Dynamic Information Technology Capabilities on Organizational Performance of Deposits Money Banks in Nigeria

Kabiru Jinjiri Ringim, Mohammed Aliyu Dantsoho, Hanmaikyur Tyoapine John


The objective of this paper to examined the effects of Dynamic Information Technology Capabilities (DITCs) on organizational performance using data from the Nigerian banking sector. The DITC dimensions include Information Technology (I.T) Knowledge, IT Management, IT Personnel Expertise and IT Infrastructures.Cross-sectional survey research design was used in the study. Population of the study consists of 191 employees of deposit money banks and 155 employees’ were drawn as sample size for the study. The sample size was selected using simple random technique. Data was collected by means of hand delivery using Research Assistant from the employees at management cadre representing the respective banks in the study. The data was processed using Statistical Package of Social Science (SPSS). Regression analysis was conducted to test the hypothesis and determine the best DITC predictor’s in the relationship between DITC and organizational performance of DMB in Nigeria. Also, factor analysis was done to reduce the dimensionality of a data set in which there are a large number of interrelated variables, while retaining as much as possible of the variation present in the data set. The result reveals that there is significant positive relationship between DITCs and organizational performance in terms of marketing and financial performance However, this relationship is higher in terms of IT infrastructure flexibility fallowed by IT personnel expertise, then IT management capability and lastly IT knowledge creation.  The outcome of this study provides important insights to both managers and researchers for further understanding on the effects of DITCs factors on organisational performance. It is therefore recommended that, mangers should pay attention on building, re-configuring, renewal and deploying of DITCs so as to deal with environmental changes effectively.

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